Booking and Cancellation Policy

August 1, 2024 2024-10-01 22:52

Booking and Cancellation Policy

Advance Payment:

To secure booking a 100% advance payment is required for reservation

Cancellation Policy:

In case of cancellation, out of the total tariff of the entire period booked:

  • For period of more than 3 days free cancellation by 2 PM- 1 day before arrival to avoid a penalty of 1-night charge plus any applicable taxes & fees.
  • For a period less than 3 days free cancellation by 2 PM- 2 days before arrival to avoid a penalty of 1-night charge plus any applicable taxes & fees.
  • No-shows will be treated with 100% cancellations – No refund.
  • If cancellation are approved, the refund will be processed within 14 business days. 
  • In the event of part cancellation of the reservation (i.e. reduction in duration or several rooms), the above cancellation policy will apply.

Need help?

Contact us at thebaseraa@gmail.com for questions related to bookings or refunds.

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