Booking & Cancellation Policy
Advance Payment:
To secure booking a 100% advance payment is required for reservation
Cancellation Policy:
In case of cancellation, out of the total tariff of the entire period booked:
- For period of more than 3 days free cancellation by 2 PM– 24 hours prior to check-in to avoid a penalty of 1st night charge plus any applicable taxes & fees.
- For a period less than 3 days free cancellation by 2 PM– 48 hours prior to check-in to avoid a penalty of 100% advance payment plus any applicable taxes & fees.
- No-shows will be treated with 100% cancellations – No refund
- If cancellation are approved, the refund will be processed within 14 business days.
- In the event of part cancellation of the reservation (i.e. reduction in duration or several rooms), the above cancellation policy will apply.
Need help?
Contact us at thebaseraa@gmail.com for questions related to bookings or refunds.
